- Combine design thinking with systems thinking and the hybrid model- even complex problems can be solved, agility helps and the range of solutions enlarged through the integration of various approaches
- Use the lean canvas to summarize the findings- it is the link between the final prototype of design thinking and the lean start-up phase!
- The design of business ecosystems becomes a key capability in networked structures--think in value streams and win-win situations for all stakeholders to create a minimum viable ecosystem (MVE)!
- New design criteria are essential in digitization. With the use of artificial intelligence and human-robot interaction, there is an exchange of information, knowledge, and emotions- design this interaction consciously and accept that complex system require more complex solutions!
- Design not only the space but also the work environment. Make sure that the creative spaces are not overloaded less is more!
- Put interdisciplinary teams together consisting of T-shaped and Pi-shaped members- the transparency of the think helps to build winning teams!
- Create an organizational structure without silos and a mindset that matches the organization- this is the only way to design thinking transversally in the company.
- Apply strategic foresight as the ability to plan and design the desired future- successful companies have a strategy and leaders who promote these visions!
- Internalize the mindset and the design thinking process, work in short iterations, and develop an awareness of the goal critical in order to be successful in the end!
- Build up empathy by understanding the actual needs and the background of potential users- this is the only way to innovations!
- Create prototypes under time pressure and test them as early as possible in the real world. Integrate the various stakeholders testing the principle is: Love it, change it, or leave it!
What I got out of it
- A playful, useful guide to the process and mindset behind design thinking
