I went down a deep rabbit hole on Dee Hock, the founder of VISA. His story is fascinating and his principles deeply resonate with me. After VISA, he dedicated his life to spreading the “chaordic” principles (a combination of chaos and order) that helped make VISA what it is today. We’d be wise to heed his message.
Much of what he talks about will stay with me for a long time, but two in particular:
1) he loves the term “educe” which means to bring or draw forth something already present in a latent, or undeveloped form. We should aim to educe rather than induce (force or compel) others as this will help make people all-in and align with our vision.
2) his focus on aligning with nature, seeing everything as holistic and interconnected rather than siloed and fragmented.