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It is important to realize that these laws of human nature impact, affect, and influence you as much as other people and by truly understanding them, they will help build your empathy, allowing you to simply see other points of view better and more clearly, giving you the opportunity to focus on what’s important - helping others and having having an impact. You will be able to train yourself to be present, to let go of preconceived notions, and to continually adapt your understanding of the people around you. This understanding will help you become more empathetic and more effective in everything that you do
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The Law of Irrationality - Master Your Emotional Self
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Realize that people often act the opposite of how they feel - someone loud and obnoxious is often insecure
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Emotions taint our thinking and behaviors, not allowing us to see and act in accordance with reality, leading to bad decisions, pain, and stress. By admitting and embracing this rationality we can slowly tame our emotions, become more rational, thereby making us more effective and insightful as we can align with reality, to see things as they really are and not as we wish they were
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The first step to tame your rationality is to admit that you are irrational. As you become more introspective, the calm inner voice will grow more confident and louder, allowing you to see things more clearly and accurately. You first recognize the biases in yourself and work towards giving yourself the space and time to think and act how you want, and not simply react emotionally
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The goal of rationality is not to eliminate emotion, but to channel it in order to become aware of why you are feeling what you are feeling - to take advantage of it and use it to further what you want to do
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You can become more rational by becoming more aware of low grade irrationality or what happens in the subconscious, and high-grade rationality (what happens in your conscious). Over time, you will be able to train your emotions so that you become be less reactive over time. You improve your rationality by first knowing yourself thoroughly - knowing your strengths and weaknesses, how you react under pressure, and when you’re flattered. Next, you must improve your reaction time giving yourself space to think and not just react instinctively. Then you must accept people as facts and not try to change them but just accept who they are, understand them, and how you have to deal with them
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We must learn from our mistakes. The point of memory is to not repeat mistakes but so few people take the time and energy to really dive into what caused him to err. We have to become aware in the moment of things that make us react and dive into why we feel that way - is it a childhood trauma, something our parents told us, or why do we just react emotionally?
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People‘s true character and ability shine through under stress. You have to find time, space, and quiet in order to be able to think and gain perspective. Don’t think you are above stress and that it doesn’t impact you - it does!
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Be weary of groups as it doesn’t stimulate rationality and independent thought but rather the much deeper and more ingrained part of us that wishes to belong - leading to herd behavior
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Don’t think that we are in a steady path towards rationality as a species. The pendulum swings back and forth between rationality and irrationality. It is part of the cycle of human nature. Irrationality won’t always look the same but it will always come back. Improving rationality is something to be done at an individual level and not at a species level
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The Law of Narcissism - Transform Self-Love into Empathy
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We must be honest with ourselves and grow and come to love a cohesive self or risk falling into narcissism
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Turning your attention outwards to others rather than inwards like most people do will help you grow your empathy muscle and give others the attention they so gravely seek
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Shackleton in the toughest of times drew out very specific daily tasks to give everyone meaning and focus. In addition, he understood each man so well that he knew what to talk to them about, when, and how to keep them happy, their morale high and content. This empathy was literally life and death as it is for us, although it’s not as clear
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The Law of Role-Playing - See Through People's Masks
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People hide their true feelings and intentions so you must become an expert reader in other people and at the same time learn how to play your role as convincingly and consistently as possible
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Milton Erickson was diagnosed with polio at a young age and to occupy his mind he observed others extremely closely and through this knowledge and pattern recognition came to see an incredible world of nonverbal cues, motions, gestures, the importance of tone of voice, and everything beyond what is simply said. Observe, observe, observe. People tell you so much with their walk, tone of voice, how they sit, their micro expressions, and more.
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Negative emotions leak out through body language and they must be observed and weighed more than whatever mask people put on
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Be authentic, humble, open minded and generous - “saintly” and above reproach
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The Law of Compulsive Behavior - Determine the Strength of People's Character
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Gravitate to those who display strength. One best reads people’s character in stressful and difficult times
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Character comes from the Greek word meaning "stamped upon". Our character is ingrained in us and is composed of our genetics, our earliest relationships and quality of attachments, and from habits and experiences. We can learn to compensate any harmful traits but for the most part they’re hard to rid
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People are quite bad at judging character but the most reliable way to assess someone is through their actions (people never do anything just once, actions are truer and can’t be rationalized by words), how people handle small and simple affairs, how people handle power and responsibility. Try to only work with people of strong character for those with weak character will negate all their other good qualities and will cause more headache than you want. People who are strong of character are as rare as gold and you should hold onto them is if you found treasure
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It is impossible to change one's or others' character but you can mitigate them by going deep within yourself, admitting your flaws and weaknesses, and doing all you can to strengthen them up and act in such away to emphasize your strengths and downplay your weaknesses. The goal is not to become someone else but to be thoroughly and authentically the best version of yourself
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The Law of Covetousness - Become an Elusive Object of Desire
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Realize that most people, no matter how often it is said, don’t really want truth and facts, they want their imagination lifted and their ego boosted
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Realize that the grass is rarely greener on the other side
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Learn when and how to remove yourself. You also want to be a little cold and ambiguous so people can't get a great feel for you
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It is not possession but desire that drives people. By becoming a scarce commodity and playing on other's covetousness, you can become highly desirable
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In the end, what you must covet is a closer relationship to reality, bringing calmness, knowledge about yourself, an understanding of what you can change and what you can't, and being OK with both
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The Law of Shortsightedness - Elevate Your Perspective
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Learn to judge people by the breadth or narrowness of their vision and seek to surround yourself with those who can understand the consequences of their actions and have a bold vision
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With an elevated perspective, you will have the patience and clarity to achieve almost any goal
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When people's horizon shrink to days or weeks, they lose the ability to see the consequences of their actions and they become manic
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4 signs of shortsightedness:
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Unintended consequences (have at least one person focus solely on consequences)
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Tactical hell happens when you can’t back out of everyday battles to get detachment, perspective and the long-term view (strategists will always beat tacticians)
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Ticker tape syndrome (need to know instantly drives short-termism, avoid the noise as much as possible)
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Lost in trivia (know what’s most important and spend most of your time on that)
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The Law of Defensiveness - Soften People's Resistance by Confirming Their Self-Opinion
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Learn to tame your stubbornly held positions and come to see other's points of views and beliefs. This will open them up, making them more open to your suggestions
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It’s hard to ignore a man who makes you feel good. When you have valuable information and can get things done on top of it, you’re a force
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LBJ knew he had to rein in his more aggressive and bullying qualities in order to win over key allies and learn from them. Having one key ally near the top of the mountain can make a lot of things happen. He never asked for favors but did others favors, if his allies had any interests he would cultivate an interest in that too, he was always willing to help and work hard, knew what others wanted and needed and figured out how to make himself the gate between those things, he made it in other's interest to hand over power to him
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Influence over people is often gained in the opposite way than we imagine. Put the focus on others and make them the stars of the show. Always step back and assume a subtle inferior position. Then do some small favors for them and they’ll begin helping you, expanding your influence. Bring out the cleverness of others and make them feel good when they leave you
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People have a self opinion and it doesn’t matter if it’s accurate. 3 universal traits: I’m autonomous, intelligent, good and decent. These affect everyone’s self opinion and playing into these and validate them make them feel good. Avoid confronting people’s self opinion.
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5 strategies of master persuaders
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Be a deep listener and be aware of subtle nonverbal cues
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Infect people with the proper mood (acceptance of others unconditionally, calm, enthusiastic)
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Confirm their self opinion (people choose to help you)
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Know what people are insecure about and compliment that
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Use people’s resistance and stubbornness against them (channel their aggressive energy in order to make them fall on their own - use their emotions, their language, their rigidity)
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Praise people for their effort and not their talent
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The Law of Self-Sabotage - Change Your Circumstances by Changing Your Attitude
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Our attitudes are self fulfilling and paint everything we see, experience, learn and do
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See yourself as an explorer - always curious, open to new things, having weakly held convictions, you are always trying new things and want to learn
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See adversity as opportunities to improve and to get better, not something to be avoided. Understand that you can’t change people - embrace and enjoy who those people are and make the most of it. When you do this people, come to love you, accept you, and see you as a leader
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The Law of Repression - Confront Your Dark Side
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Embrace your dark side and integrate it into your personality. You’ll become a more complete and authentic person and radiate that to others - attracting them into your circle and influence
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Depression and anxiety comes from not being aware of your dark side and not letting it shine through in a positive way. By denying that side and repressing it, it only becomes stronger and comes out stronger in ways that you will come to regret
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Most hatred stems from envy and is a way for the subconscious to release some energy
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Steps to bring about and integrate the shadow:
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Become self aware and see the shadow (others can often see your shadow better than you can so ask them for their opinion)
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Embrace your shadow
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Show the shadow
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The Law of Envy - Beware the Fragile Ego
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You must become a master decoder of envy and those who are predisposed to being envious.
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People are status-seeking animals and constantly monitor their relative position in the hierarchy. People must have an adequate position to be comfortable and happy
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Always emphasize the role of luck in your life. Enhance your flaws in order to make yourself more relatable and to mitigate envy. As you gain power, keep humbling yourself and asking for the opinion of those below you
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Be wary of mass - spread the love, the relationships, and the wealth and you’ll have people pushing for you to rise rather than trying to put you down
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The Law of Grandiosity - Know Your Limits
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You must be aware of your tendencies towards grandiosity and how important that is for you. If you feel the temptation, you must mitigate this by realizing your weaknesses and how big a role luck has played, becoming more realistic and grounded
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Be aware of your grandiosity needs, concentrate that energy on a particular task or goal, create a dialog with reality and be open to the flaws in your plan, find appropriate challenges which test you but aren’t too much, occasionally let yourself take on huge challenges
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The Law of Gender Rigidity - Reconnect to the Masculine or Feminine Within You
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By blending in the opposite side, what you're most lacking, you’ll become more complete, fluid, whole, and authentic, drawing other people to you as you merge the different sides of your personality.
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This is a far more effective tactic than trying to become a purer version of what you already have
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The Law of Aimlessness - Advance with a Sense of Purpose
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We must be open to our internal, primal traits that make us unique. They not only help set us apart and get us on a path towards mastery but also helps the community at large as it fosters diversity and helps spur creativity and innovation in others
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Operating with a high sense of purpose which aligns with who you are and what you want is the force multiplier - allowing you to achieve more and have a more meaningful and impactful life. Discover this sense of purpose and find as many ways to connect with it as possible - this will draw others towards you and open up opportunities that you would have thought impossible
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Discover your calling by going back to your roots, your childhood, the primal inclinations which set you on fire - the things which you got very enthusiastic about and couldn’t stop thinking about. Things which are so fun or easy for you are good signs.
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Surround yourself with as many people as possible with the deep and true sense of purpose. They will help teach you, guide you, energize you, and motivate you
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Have a long term goal but also build in small, shorter term goals which build up to the ultimate goal. This will keep you moving in the right direction and mitigate anxiety
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You must get into deep flow as often as possible in order to progress quickly and in the right direction. It takes a lot of work and is difficult as it takes sacrifice and dedication but is the only way to get there
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The Law of Conformity - Resist the Downward Pull of the Group
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Develop self awareness and the changes that occur to yourself and others when in a group. One of the greatest threats to our survival thousands of years ago was being ostracized so today fitting in and being accepted in the group is one of our greatest concerns. We fit in by accepting the norm and imitating and following the group. The danger is that we stop thinking for ourselves and simply imitate the group and lose what makes us unique and gives us power
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All people have evolved to see hierarchies and this gets exaggerated in groups. We lose our rationality and go with the herd, often leading to dangerous or poor outcomes
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You must be aware of the effect that groups have on people as individuals and the broader group dynamics - hierarchies can lead to cliques, factions, and power mongering
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In any group you have to understand the culture and the fact that an older company and a bigger group will likely control you rather than you control it. You also have to understand the group dynamic and the hierarchy - who is moving up and down relatively
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You can make factions and cliques less attractive by creating a positive, unifying, and uplifting culture that people can go all in on
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You must understand and be really realistic with yourself and how big of an influence the group has on you. You’re not as much of an individual thinker as you think you are. You must be able to detach yourself from the group and be a realist - this is more important today than ever
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Bad culture drags everyone down. You can’t focus I’m trying to improve individuals - you have to fix the dynamic. Improving the culture this will lift everyone up. When the group can face reality head on and kick-ass, that is when you have a great culture. Instill a collective sense of purpose (no matter what field, quality and excellence are key factors - money and success are byproducts). This higher purpose is rare to come by so people will go all-in and police themselves when they find it. Assemble the right team of lieutenants (avoid the petty details which cause confusion, competence and character are vital, know their roles and make sure they have complimentary skills, you must treat people equally, get rid of those who don’t fit the mold, and lead from the front), let information and ideas flow freely (frank and diversified information, open communication, transparency on how decisions were made), infect the group with productive emotions (lack of fear, courage, calm, openness to new ideas), forge a battle-tested group (group who rises in tough times and doesn’t wilt)
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A group willing to face reality with a great culture help rise people up, it is one of people’s most memorable experiences to be part of a group like this. It is our duty as enlightened humans to create as many such groups as possible, making society healthier in the process
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The Law of Fickleness - Make Them Want to Follow You (an amazing chapter on leadership)
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People are always ambivalent about powers and leaders. Authority is the delicate art of wielding power while making people feel like you are working for them
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As the leader you have to embody and practice all the traits that you would want in a leader. You must work hard, lead from the front, be fair, be consistent, courageous, wise, and calm and difficult situations
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As a leader be very aware of how fickle people are and how history is riddled with examples of great leaders who start showing some signs of weakness, arrogance, or whatever else which leads their people to turn on them and sometimes put them to death or ostracize them
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The fundamental role of the leader is to provide a far reaching vision to unite the group. We must avoid seeming petty and our focus needs to be on others, on the culture, and the vision.
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Toughness and empathy are the twins pillars of leadership. They are not mutually exclusive but inextricably bound. You must have both or people will begin to lose faith in you as a leader
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You must be a consummate observer of people and these traits of leadership and hierarchy, coming to embody and practice them consistently in all situations
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Most people run away from the dangers and responsibilities of leadership but you must embrace it. This skill is increasingly rare in today’s world so the more you can run towards it, the more you’ll stand out. The essence of leadership is that when people willingly follow, you will not need force, rah rah speeches or to punish people. Your leadership style most authentically arise out of your personality and character you can be authentic, a founder, the deliverer, a visionary artist, healer, pragmatist, etc - but it must be natural for you
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Turn your focus outwards so that you’re always looking to help others and then you work to earn people's respect - never assuming it will be given to you. What drives you is bringing the greatest meaning and utility to the largest group - never on your ego or selfish desires.
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Having a vision allows you to work backwards from the future to the present and determine the steps that you need to take in order to get there.
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You have to lead from the front and show early that you’re tough. Have high standards for your own work and if there are sacrifices to be made, you have to be the first to make them, and they can’t simply be symbolic. If you take things away, make it known that it is only temporary. Be in a position where you can be generous
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Never overpromise
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Finally, we like to focus on the psychological health of individuals, and how perhaps a therapist could fix any problems they might have. What we don't consider, however, is that being in a dysfunctional group can actually make individuals unstable and neurotic. The opposite is true as well: by participating in a high-functioning reality group, we can make ourselves healthy and whole. Such experiences are memorable and life-changing. We learn the value of cooperating on a higher level, of seeing our fate as intertwined with those around us. We develop greater empathy. We gain confidence in our own abilities, which such a group rewards. We feel connected to reality. We are brought into the upward pull of the group, realizing our social nature on the high level it was intended for. It is our duty as enlightened humans to create as many such groups as possible, making society healthier in the process.
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The Law of Aggression - See the Hostility Behind the Friendly Facade
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John D Rockefeller is the role model and story for this. He would use his will to outdo, outthink and outwork his opponents. Hostility is within every human and don’t be fooled to think anyone is too nice. Rid yourself of the denial that this doesn’t exist in people.
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The Law of Generational Myopia - Seize the Historical Moment
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Transitions can be seen over decades and seem to be universal across time and indicate that they are bigger than any one generation. It is part of human nature the pendulum swings in the trends follow
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We must develop generational awareness understanding how our own generation impact our thinking in view of the world and have generations overall impact people across time
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You must understand and honor how much the time period and generation you were born into affects you. For example, millennials care more about teamwork than individualism, and security rather than risk because of the financial crisis. If you can define the zeitgeist for each generation, you will better understand the people within it and how to work and get along with them. Taking different perspectives will help your creativity and calm you. Once you have a sense for the zeitgeist, look back in history and find a parallel. Associate yourself with heroes of the past
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Always work with the spirit and don’t critique or try to change it. Always evolve and adapt, don’t become a caricature of the past. Modernize your spirit, adopting your experience and perspective with some of the traits of the younger you agree with
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You must develop deep relationships with people from various generations
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The Law of Death Denial - Meditate on our Common Mortality
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Realize that life is short, that most people are terrified of death and have not confronted that within themselves.
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If you live everyday, there is more than enough time
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What I got out of it
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Deep self-awareness is the cornerstone. Once you can face reality and admit your flaws and weaknesses, you can address them and mitigate them. As much as you can, put others before yourself, put your energy and attention on them rather than yourself